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How do I contact support
Best option would be to email us so we can help you faster. Email us at help@simplehealthkit.com Call us at +1 (833) 474-7745 Our hours of operation are 8-5pm PST, Monday-Friday
How do I get my test results?
You can always access your test results directly by logging into our secure online portal at https://app.simplehealthkit.com/ after you create an account and register your kit (please note if you received your test from your healthplan it’s not ...
How long does it take to get my test results?
Typically your test result should be processed and ready for you to view as soon as 24 hours after arriving and being accepted at our laboratory. Please note that due to holidays or other factors, some test results may take slightly longer than this. ...
Can I print or download my test results?
Yes, if you have access to our secure portal (https://app.simplehealthkit.com/) by creating an account or having one created on your behalf from your Healthcare Provider you will be able to provide some credentials to confirm your identity, login and ...
How do I register my kit?
Your kit should have instructions included on how to register your kit but you can also go to https://app.simplehealthkit.com/ create an account if you don’t have one already or input your email address and password. Once logged in you should see a ...