What if I have an abnormal or positive result and Simple HealthKit or my healthcare provider are unable to reach me on my phone?

Three attempts will be made to connect with you over the phone to discuss your results and guide you on what you should do next.  If we are unsuccessful after three phone call attempts, your results will be released in the secure portal for you to access. Additionally, you will receive a text/sms and email alert when your results are available for viewing.