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Most Popular Articles

  • I already returned my test kit; why am I still getting asked to return a kit?
  • I recently took this test at a clinic or my doctor’s office; why am I being asked to take this test again?
  • Do I have to take the test right away?
  • Can I send my test results directly to my doctor?
  • I want to opt-out of all future communications; how can I do that?
  • I recently moved; will I still get my test results if I elected to receive notifications by mail?
  • Where is my gift card?
  • Why am I being sent this test when I didn’t directly purchase one?
  • When can I expect to receive my test kit after I learn that I’ve been enrolled in a testing program by my health plan provider?

Categories

  • Messaging and Communications
  • Receiving a Test Kit
  • Recent Change of Address
  • Returning your Test Kit
  • Test Results
  • Testing Incentives
  • When to Take your Test
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