What if my sexual wellness sample cannot be processed?
TO ENSURE YOUR SAMPLE IS PROCESSED BY THE LAB, YOU MUST:
- Complete and apply the sample label to the tube with your registered name, date of birth, and date + time of collection.
- Ensure that the tube is completely closed after the urine is added to the collection tube.
- Adhere to the instructions provided in the package insert.
Your sample may not be processed, and you may not receive a test result if you do not follow the instructions. Please reach out to your testing administrator or contact email@example.com for more information.