How can we become a partner with SHK to start providing healthcare testing?

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• When can I expect to receive my test kit after I learn that I’ve been enrolled in a testing program by my health plan provider?

  Typically you should receive your testing kit roughly 1 week after you receive the first communication from Simple HealthKit that your test kit is on its way. This is usually communicated with a postcard that arrives in the mail before your kit ...

• How can I track the status of my testing kit?

  You can track the status of your collection kit in your patient portal. Log into your account at https://app.simplehealthkit.com.

• Why am I being sent this test when I didn’t directly purchase one?

  Simple HealthKit works in partnership with several healthcare providers to help provide access to care which includes at-home and in-clinic testing. Your healthcare provider has asked Simple HealthKit to send a testing kit directly to your home as a ...

• How do I use HSA/FSA benefits to pay for my testing kit?

  Your Simple HealthKit purchase can be submitted for reimbursement through HSA/FSA benefits. Please be sure to check with your specific HSA/FSA benefits coordinator for clarification on the specific requirements for reimbursement including usage, ...

• What if I have an abnormal or positive result and Simple HealthKit or my healthcare provider are unable to reach me on my phone?

  Three attempts will be made to connect with you over the phone to discuss your results and guide you on what you should do next. If we are unsuccessful after three phone call attempts, your results will be released in the secure portal for you to ...