How do I use HSA/FSA benefits to pay for my testing kit?
Your Simple HealthKit purchase can be submitted for reimbursement through HSA/FSA benefits. Please be sure to check with your specific HSA/FSA benefits coordinator for clarification on the specific requirements for reimbursement including usage, protocol, and qualifications.
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Are your test kits FSA/HSA eligible?
In most cases our test kits are FSA/HSA eligible. Please look for the FSA/HSA logo on our product listing pages on our retail partner websites and select this option during checkout.
How can I track the status of my testing kit?
You can track the status of your collection kit in your patient portal. Log into your account at https://app.simplehealthkit.com.
When can I expect to receive my test kit after I learn that I’ve been enrolled in a testing program by my health plan provider?
Typically you should receive your testing kit roughly 1 week after you receive the first communication from Simple HealthKit that your test kit is on its way. This is usually communicated with a postcard that arrives in the mail before your kit ...
How do I register my kit?
Your kit should have instructions included on how to register your kit but you can also go to https://app.simplehealthkit.com/ create an account if you don’t have one already or input your email address and password. Once logged in you should see a ...
What if my kit is missing something?
If you believe your kit is missing something please reach out to customer support and provide more information. Customer support will be able to help you review what should be included in your kit and if there is an issue; help you resolve it ...