I already returned my test kit; why am I still getting asked to return a kit?

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• What if I register my kit too late? For example, after my kit is already in the mail or has arrived at the laboratory?

  You should register your kit as soon as you take your sample so that when you register your kit the time and date you input during the registration process and the time and date you write directly on the sample match. You can still complete kit ...

• How long does it take to receive my test kit?

  Delivery times may vary; on average one to three days if purchasing from one of our retail partners or our own online store. Our tests are also carried at many retail stores in which case you likely can get them the same day. If you're receiving a ...

• How long does it take to receive my test kit?

  If you purchase directly from our online store typically kits will arrive in one to three days. If you purchased a kit from one of our retail partners or are receiving one of our kits from your Healthcare provider, delivery times may vary.

• When can I expect to receive my test kit after I learn that I’ve been enrolled in a testing program by my health plan provider?

  Typically you should receive your testing kit roughly 1 week after you receive the first communication from Simple HealthKit that your test kit is on its way. This is usually communicated with a postcard that arrives in the mail before your kit ...

• How do I register my kit?

  Your kit should have instructions included on how to register your kit but you can also go to https://app.simplehealthkit.com/ create an account if you don’t have one already or input your email address and password. Once logged in you should see a ...